Case Study | Office 365 Migration and Infrastructure Upgrade

office 365 migration sydney
Project :

Office 365 migration and IT infrastructure upgrade.

Client :

Universal Aesthetics.

Universal Aesthetics (UA) is a Sydney based privately owned company.  They are the leading distributors to some of the largest international luxury spa and natural skincare brands. Furthermore, UA is today recognised as one of the foremost suppliers and consultants in the Australasian beauty industry.

UA has been a long-term valued client of Techstream Solutions.  As such, we have provided IT support, services and solutions.

Skincare Distribution Company - Universal Aesthetics Pty Ltd | UAPL

Client’s IT Requirements

Universal Aesthetics housed their own exchange server, which had become an aging IT infrastructure.  Typically, a server’s life span is approx. 3-3.5 years. However, UA’s exchange server was beyond its life expectancy.  As a result, it was creating an unstable environment.  The client was reporting weekly access issues, they were experiencing outlook disconnections and using physical infrastructure to host email.

Aging infrastructure brings a lot of hidden costs.  In the case of Universal Aesthetics, it affected system performance which led to rising maintenance costs, not to mention energy inefficiencies.

Whilst Techstream Solutions did their best to maintain the existing infrastructure, it had become necessary for Universal Aesthetics to upgrade their environment.

Our IT Solution

Techstream Solutions recommended a public cloud hosted solution for Universal Aesthetics.  An Office 365 migration was carefully planned and designed to provide the client with a reliable, secure and scalable solution. Best of all, with a public cloud hosted solution, there was no longer the requirement to house onsite hardware or any capital expenditure associated with hardware purchases.

Once completed, the Office 365 migration proved to be a successful solution for Universal Aesthetics.  They are no longer experiencing downtime or disconnections due to aging infrastructure.  Outlook remains always connected and online.  Furthermore, the removal of physical on-site hardware has lowered maintenance costs.

Overall, the infrastructure upgrade to a public cloud hosted environment was a successful solution for Universal Aesthetics.  Most importantly, it supported UA’s business structure and fulfilled their technology requirements.

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IT support Northern Beaches.

Based on the Northern Beaches, Techstream Solutions are Sydney IT consultants who provide computer support services to a wide range of industries, government bodies and not-for-profits.

Our clients enjoy a dedicated local computer support help desk and convenient ticket management system where our highly experienced consultants and engineers are readily available to provide effective ITC support assistance.  We understand that downtime can be stressful and very detrimental to your business operations.

Optimising your workplace IT environment

We aim to optimise your workplace IT environment so it will operate at maximum efficiency. Furthermore, any ITC issues will be resolved swiftly by our expert support team. Overall, we can attend to all your business computer support requirements including managed IT, cloud services, backup and recovery,  and security. Our IT consultants can manage every aspect of your ITC infrastructure projects and upgrades.

Get in touch to discuss your computer and IT support needs